Every child is different, but we recommend a minimum of 8-10 sessions to really see a meaningful change.  This gives the counsellor time to build a  relationship with your child and to start to make some positive steps towards transformation.

For some children, 8-10 sessions is a good starting point, but they may wish to continue and have further support.  Your child's counsellor will  check-in with you every 5 sessions to discuss progress and next steps.

To book your child’s first session, go to the therapist directory. You can filter by specialism, age and availability and then browse through the counsellors' profiles. Once you’ve selected a session with the counsellor of your choice, complete the information to confirm the booking.

We have a 24 hour cancellation policy. Anything more than 24 hours can be cancelled or rearranged without charge.

If sessions are cancelled with less than 24 hours they will be charged.

When you register you'll be asked to provide your card details which will then be saved securely on your Mable account. Payment will be taken from that card 48 hours before each session. 

The first session is your chance to meet the counsellor and ask any questions. You can do this alone, or with your child present. Once you’ve done this and your child is happy and settled with the counsellor, please leave them to access the session privately. Alternatively, if you feel it’s not necessary to meet the counsellor first and your child is happy to access the session independently, simply help them to log-in and leave them to it. 

Our counsellors will spend the first few sessions building rapport with your child, so they feel comfortable enough to open up about their feelings. The counsellor will usually carry out an assessment questionnaire in session one, in order to learn more about your child’s difficulties. Following the first session the counsellor will contact you to confirm whether our service is suitable for your child, and suggest how many sessions would be appropriate.

All of our counsellors are recruited based not only on their qualifications and experience, but also their ability to engage with children and convey warmth and understanding. Most of our clients are keen to stick with their first choice of counsellor, however we know how important it is that your child clicks with them in order to make the most of the sessions.

If they’ve not found the right counsellor there is a 'change therapist' button on your Mable dashboard where you can book with someone else.

Alternatively, you can let us know at info@mabletherapy.com and we’ll help you to find a better match.