Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.
Important Changes to Counselling Services at Mable
As of June 2025, Mable Therapy will be bringing its counselling service to a close. All counselling sessions delivered via the Mable platform will wind down, with platform access for private patients remaining open until 11th July to support any final arrangements.
We know how important continuity of care is — particularly for young people receiving mental health support — and we’re working closely with our counsellors to ensure a smooth and thoughtful transition for every family.
FAQs
What happens to payments and my child's data?
After your child’s final session on the Mable platform, all payment details will be securely deleted from our system.
Any future payments will be managed directly by your child’s counsellor or Bywater Therapy.
You’ll receive instructions from your counsellor if payment details need to be re-entered elsewhere.
Will my child continue with the same counsellor?
Where possible, yes. Many counsellors are continuing their work privately or through Bywater Therapy. Your counsellor will confirm whether they’re able to continue working with your child.
What happens to resources used in sessions?
Real-time use of Mable’s interactive tools and platform will stop, but your child will still receive PDF copies of any relevant session resources, where appropriate.
Can I still use Mable for speech and language therapy?
Yes! Our Speech and Language Therapy service is continuing and is unaffected by this change. If you’re interested in exploring this support for your child, please contact our team or visit mabletherapy.com.
Will sessions still feel the same if they’re not on the Mable platform?
While the sessions will take place on a different online platform (like Microsoft Teams), the quality of care, professionalism, and therapeutic relationship will remain the same. Your child will continue seeing their counsellor in a secure, familiar format — just outside of Mable.
How will we book appointments after Mable?
All bookings and communication will now be handled directly by your child’s counsellor. They will let you know how to arrange appointments — either by email, a booking link, or another secure system.