School Firewall Settings
🔥 Let us in
If you have any trouble please email our tech team at info@mabletherapy.com
Step 1 – Whitelist Domains.
In your firewall settings please whitelist the following domains :
DOMAINS :
1. mable.co.uk
2. firebase.com
3. firebaseio.com
4. sentry.io
5. tokbox.com
6. opentok.com
7. giphy.com
Step 2 – Outbound Ports
Please allow the following ports with all the following protocols.
PORTS
1. 443 ( TCP & UDP & WSS )
2. 3478 ( TCP & UDP & WSS )
These are required for our video feed partners opentok.com, tokbox.com and video.mable.co.uk these domains can be added to the port config if more specificity is required.
Step 3 – Test
The Mable tech test page will let you know of any common setup issues.
https://app.mable.co.uk/#/tech-test
The TokBox Connectivity wizard will also help diagnose any potential faults with the firewall setup.