School Firewall Settings

If you have any trouble please email our tech team at info@mabletherapy.com 

Step 1 – Whitelist Domains.
 

In your firewall settings please whitelist the following domains :

DOMAINS :
1. mable.co.uk
2. firebase.com
3. firebaseio.com
4. sentry.io
5. tokbox.com
6. opentok.com
7. firebasedatabase.app
8. klipy.com
9. giphy.com
Step 2 – Outbound Ports
 

Please allow the following ports and protocols.

PORTS     
1. 443 ( TCP & UDP & WSS )
2. 3478 ( TCP & UDP & WSS )

These are required for our video feed partners opentok.com, tokbox.com and video.mable.co.uk these domains can be added to the port config if more specificity is required.

If your policy is method-specific, please allow outbound GET, POST, OPTIONS, PUT, PATCH and DELETE methods to api.mable.co.uk.

Step 3 – Test
 

The Mable tech test page will let you know of any common setup issues.

https://app.mable.co.uk/#/tech-test

The TokBox Connectivity wizard will also help diagnose any potential faults with the firewall setup.

https://tokbox.com/developer/tools/precall/